Why is there a larger ball in the kit?

We found some of the smaller balls can split randomly depending on what type of machine you use, so we developed a new ball. This ball is used exactly like the smaller ones and holds two packets of refills. It is equivalent to two of the smaller balls. Each smaller ball holds one packet of refills, the larger ball holds two – do not overfill or put in more than two packets of refills.

How do the Laundry Balls work?

Activated molecules (ionised oxygen) are released during the wash; these molecules will raise the pH level of the water and soften the water and fabric. This allows for the movement of water in the machine to penetrate the fabric and lift the soil.

What are the ingredients ?

The Miracle Wash Pellets do not contain Petrochemicals, Boron, SLS, Colouring, Animal derivatives or Toxic chemicals that are harmful to your health or environment. They are made up of Biodegradable, Environmentally Safe Surfactant, Laureth-9, sodium silicate,sodium carbonate, cellulose.

Does it clean well?

It is just as good as any environmentally friendly product on the market. It does not contain bleach or whiteners so dont expect luminous whites. If you have stains the Multi Purpose Stain Remover can be applied. You can also pre soak the clothes with the balls in a bucket first.

I have allergies and eczema, can I use it?

It is hypo-allergenic and safe to use for sensitive skin. It has been approved by Action Against Allergies in the UK. 3 of my 4 children get eczema and two have allergies and I have not had any problems since changing to the Miracle Wash System. The main reason I use this product is for my childrens skin problems – the money and time saving is an added bonus!!

Can I wash nappies and baby clothes?

It is perfectly safe for baby clothes and sensitive baby skin. Nappies can be soaked over night with the balls or in the Stain Remover if heavily soiled. The mineral pellets change the water molecules to soften the clothes and change the water acidity to more alkaline (bacterial doesn’t grow in alkaline conditions).

Are the balls fragrant?

There is a soft lemon fragrance that gives your clothes a ‘washed’, but not scented smell when you get them out of your machine. When you take your clothes off the line, they smell clean but not scented. If you have allergies to fragrances I stock Non-Fragrant kits too.

How long will they last?

The kit lasts up to 6-8 months depending on how many in your family and what mineral content is in your water.

Family of 1 = 18+ mths
Family of 2 = 12 mths
Family of 3 = 8 mths
Family of 4 = 6 mths
Family of 5+ = 4-5 mths

If you use cold water, they will last longer than warm/hot water. The plastic moulds will last for years.

If I use them during the rinse cycle will it cost more?

No, the price per wash includes the rinse cycle. If you can turn the rinse cycle off on your machine, the pellets will last longer and save you more money, as well as saving water.

What if I cant turn off my rinse cycle?

That is ok, as the pellets inside do not contain any fillers, builders or any chemical that leaves a build up in the fabric, there is nothing to rinse off. Turning your rinse cycle off will save you water and electricity but it is not necessary if your machine cant.

Can I use the Laundry Balls in my front loader?

Yes, absolutely. Avoid using temperatures higher than 60 degrees when washing with the laundry balls. Constant use of hot water could cause the balls to split.

Is it safe for woollens?

Yes, hand wash as you would normally.

Is it safe for delicates?

It is recommended to hand wash all your delicates and expensive clothes by soaking clothing with the balls in a bucket of water. You can put your delicates in a laundry bag and wash in a washing machine but if a top is very precious, expensive or delicate, please HAND WASH ONLY. Washing machines can be very rough on delicate clothes, especially top loaders.

Can I use fabric softener?

Yes, but the Miracle Wash balls increase the pH level of the water, which naturally softens the clothes so you don’t need to use a fabric softener. Be aware that most fabric softeners contain toxic chemicals. We breathe the aromatic molecules in the air near the clothes or absorb them through the skin via direct contact with the clothes (which, by design, retain some of the fabric softener molecules).

If you must use Fabric Softener, please use an environmentally safe product.

I use a small amount of water soluble eucalyptus oil to add subtle fragrance when the clothes are very smelly – like bed wetting.

A natural fabric softener is white vinegar, just add ½ cup of white vinegar to the wash cycle.

Can I hand wash?

Just pre-soak the balls in a bucket of water for 10 – 20 minutes and then wash.

Are they Biodegradable?

Yes, absolutely.

Can I re-use the water?

Yes, the Miracle Wash System will not pollute rivers or water ways and contains no harsh chemicals so it can be used to water your plants.

How do I get the stains out?

The pellets are an environmental and toxic free formula and so they do not contain the harsh chemicals that removes grease and ground in dirt. In the kit is a “Phosphate Free” Stain Remover. You can use this paste directly on the stain or you can soak the clothes in a bucket of water with 10cms of paste over night (mix well). I recommend mixing up 10cm of the paste to 400-500mls of water in a 500ml water spray bottle. Shake and leave overnight then use this as your pre treatment for stains – much easier and works well. Some tough stains may need a repeat treatment.

How do I keep my whites white?

The Miracle Wash Laundry Balls do not contain bleach or whitening optimisers, so over time the whites may look a little dull. Here are some tips to help keep them white:

  1. Always separate colours from whites as some of the dye from the colours can run into the white making them a grey colour. Coles has a product called Colour Catches, they are fabric sheets that absorb dye so it doesnt run into your whites.
  2. Soak your whites together in a bucket with 1/2 cup Bi carb soda, wring and hang out in the sun – don’t rinse because the bicarb and sun will help naturally keeps the clothes whiter.
  3. Hang in the sun, over winter or if a dryer is used, whites will grey because they are not in direct sunlight.
  4. You can soak the whites in a bucket and use a small amount of Oxygen Bleach (Miracle Wash will soon have one out), make sure you rinse well to remover any residue.

How do I get a cleaner wash?

For tough stains and grease, use the method above

  • The balls work a bit more efficiently in warm water rather than cold, so put all your very dirty clothes together and use warm water.
  • Make sure the laundry balls are in the water for at least 30 minutes, if you have a shorter cycle, fill up your machine and soak the laundry balls with the clothes and water in the washing machine for 1/2 before washing as usual (or overnight is better).
  • They need at least 20 minutes to change the pH of the water which is what opens the fabric to clean out the dirt. Use this soaking overnight method on very dirty clothes too
  • Make sure you are using 2 balls for loads over 3kg.
  • Make sure there are still pellets inside the ball – it might be time to refill.
  • Do not overload your machine. The balls need room to move in the machine.

Are they safe for my septic system?

Yes, they do not contain toxic chemicals and the alkaline pH will help reduce bacteria. They do not contain added anti bacterial agents, the minerals have natural anti bacterial properties.

How do I get the top off to refill the balls?

The cap is difficult to remove when the product has not been used. The top is softer and easier to open after a few months of use. But if you have problems with a new ball to get the top off, drop the ball in some warm water for a minute, remover the ball, use a towel or thick cloth and gently squeeze the ball, this will enable you to remove the top as one side will come up and you can get your finger nail under it.

How do I get the top back on the balls?

To put the tops back on, drop the top into some hot water for 30 seconds and use a push and twist motion. It is much easier when the plastic is soft.

Are they made in Australia?

No, unfortunately because of high manufacturing costs it would be impossible to make them in Australia and be cost effective. EnviroCare Holdings Pty Ltd supports Small Australian Businesses, employs local community members and businesses.

How do I use the Laundry Balls?

There are full instructions in the kit and on this website under Laundry Balls, you can save or print off the instructions.

How do I know when to refill the balls?

The manufactures recommendations are up to every 6 months. It will depend on your water quality, if you wash in warm or cold water and how many washes you do per week. If the washing quality is diminishing, its time to refill or if the pellets are below half way its time to refill. The pellets are environmentally safe so you can put them in the bin and add the new pellets.

How do I Clean my Washing Machine?

The laundry balls work at removing dirt from clothes and also removes the build up of dirt in your washing machine. Over time the builders and fillers, residue from powders and dirt build up in the washing machine and around the drum, the laundry balls will clean this but will deposit it on your clothes so you nadd to clean your washing machine each time you change your refills. This is what to do.


  1. Add 1/2 cup bicarb soda and 1/2 cup white vinegar into an empty hot wash cycle. Clean the seals and filters, and pour bicarb and vinegar down the detergent and fabric softener dispensers to clean the pipes.
  2. Do this at least once every 6 months (when you change your pellets)
  3. If grey stains appear on clothes, thats an interaction that the washing machine needs to be cleaned.